A day before The Townie posted my essay on weeding, the removal of old books from local libraries, the local daily ran a front-page story on the “success” of the Newburyport Public Library’s new volunteer program.
“New” because the volunteer program was suspended in the summer of 2023 by Mayor Sean Reardon. “New” because the new gig was crafted by the newly appointed Head Librarian Kevin Bourque. Also “new” because none of volunteers at the time are with the new crop. Considering that all of them were retirees, you could say that they, too, were weeded.
Nor could any of them rejoin the renewal. That would be awkward in light of the petition to the City Council that they and a few supporters, including me, signed calling for an investigation into the manner of their dismissal. The petition was successful, although the delay in choosing an investigator allowed a City Hall official who played a key role time to find a municipal position and new home in Western Massachusetts.
Coincidence? Maybe. But is it also coincidence that the local paper heralds nothing but success just as the investigation is drawing to a close in February? Here’s a sentence that appears midway in the 850-word report:
After collecting feedback from staff as well as former volunteers, Bourque crafted a new program and policy that was approved last May by the board of directors as well as library staff.
The phrase “from staff as well as volunteers” is no doubt true because he did listen to anyone who walked through his open door at times he set, including me. And a few of the dismissed vols told me that they have spoken to him. However, in the context of this all-lollipops report, those six words create a rainbow impression that they approve of all that has happened, and that all is forgiven and forgotten.
Another item in the report appears as a glaring contradiction to anyone who has followed the NPL saga, but would go unnoticed by casual readers. A reason for dismissal was that vols were doing staff work, a breach of the union contract.
That was then. Now, Bourque openly reveals that the new vols are doing nothing but reshelving books in the stacks. How is that task not among the various items in a librarian’s job description? Call it a clear case of “Which is it?”
But that’s a rhetorical question. Starting with Reardon’s suspension, this has been a shell game to disguise the removal of people well-acquainted with local history who actually knew how to research and could help patrons find things.
Reasons given for the dismissal begin with “bullying” and “harassment,” but no one who knows any of the elderly, professional, and highly competent dismissed vols believes that for a moment. Which may be why no incident or quote was ever specified despite numerous requests for them over these past 18 months.
My own speculation is that many young people expect a raise of inflection and or a giggle at the end of every spoken sentence, as well as smiley face or heart or huggy emojis after written ones. Normal talk, people my post-menopausal age often find, sounds angry to them. A matter-of-fact question is not heard but felt as assault and battery.
To nail down a breach of the union contract, charges against the dismissed vols included money. We were told in the daily paper that they took money from patrons. In the most extreme case of a public institution “airing dirty laundry” that I’ve ever seen, the NPL website posted it prominently for five weeks. The intended impression was to make the dismissed vols appear to be exploiting their role. The truth is that some patrons gave them coins for the photocopier because the vols were familiar with machines those patrons had never used.
So much for the veracity of NPL staff. Added to all of that, Bourque’s recent, unwitting admission regarding shelving seems like old news.
What’s new is the claim, or at least the impression, that the dismissed vols had a say in Bourque’s redesigned volunteer program. It should not take John Kerry to come here and tell us of the consequence of not answering false claims. And some of us still wonder if Kamala Harris missed the Swiftboat by never answering the repeated charge that she advocated sex-change operations for penitentiary inmates.
Don’t mean to tax your patience with yet another critique of a public library, but false information and insinuations that go unanswered stick. For that I reason, I write this not out of choice, but of obligation.
-660-

https://www.townienbpt.com/education/2024/11/12/the-newburyport-public-library-can-do-more-to-promote-our-communitys-diverse-past


